FAQs

Mommy's Fresh delivers freshly cut and hygienically packed fruits and vegetables directly to your doorstep. Our mission is to simplify your cooking process and save you time.

Simply browse our website, select the products you need, and proceed to checkout. We handle everything from washing to packing for convenient delivery.

Yes, all items are prepared fresh only after an order is placed to ensure maximum freshness.

Orders can be canceled within 60 seconds of placing them. After this, we immediately start preparing your items to ensure timely delivery.

At Mommy's Fresh, we prepare and chop vegetables only when you place an order, ensuring maximum freshness every time. It's like having your mom chop veggies for you!

In the rare case of any issue, you may request a replacement within 10 minutes of delivery by contacting our support team with photos.

For optimal freshness, products should be refrigerated and consumed within 2-3 days.

Upon receiving the box, it is recommended to immediately refrigerate it and prepare the dish within 48 hours. We do, however, strongly recommend you cook the dish on the same day as receiving it.

We do not accept returns and cancellations. However, if you receive the wrong item or if the product is significantly damaged or deteriorated in quality at the time of delivery, please contact us at orders@mommysfresh.com immediately with proof (such as images) within 10 minutes of delivery. For more details, read our Order Policy.

Yes, with every order, a portion is donated to animal NGOs, and we use excess fruits and vegetables to support animal feeding initiatives.

All items are washed, chopped, and packed under hygienic conditions to retain freshness.

Yes! Every chop, dice, and slice at Mommy's Fresh is prepared with love and care, just like mom would do. We only prepare fresh vegetables and fruits when you place an order, ensuring homemade quality every time.

At Mommy's Fresh, hygiene is our top priority. We ensure the highest standards with thorough washing, hygienic chopping, and careful packing of every product to deliver fresh, quality produce to your doorstep.

We accept various payment methods including UPI, credit and debit cards, net banking, and Cash on Delivery (COD).

Our delivery hours are from 9 AM to 6 PM. Orders placed outside of these hours will be delivered the next day.

We try our best to deliver your freshly prepared fruits and veggies within 30 minutes, depending on traffic, weather conditions, and type of product. For more details read our Delivery Policy

Currently, we’re delivering only in Jayanagar. But stay tuned, we plan to expand soon!

Orders paid through UPI can be canceled within 60 seconds of placing the order. Beyond this time, cancellations are not possible.

You can reach our customer support team through the Mommy's Fresh app or website, or by emailing support@mommysfresh.com.